How to Delete Individual Leads

Modified on: 2014-11-05 09:24:11 -0600


SharpSpring enables you to delete leads from Contact Manager. The following video will show you how to delete individual leads in SharpSpring. However, if you prefer, a written step-by-step guide is available below the video for your convenience.

(Note: If you are using a 3rd-party CRM, such as SalesForce or SugarCRM, you will not be able to delete a lead using this method.)




Step-by-Step Guide on how to Delete an Individual Lead 

Step 1: Click on "Contacts" in the top navigation bar.

Step 2: Select "Contact Manager" in the drop down menu.


Step 3: Search for the lead by typing the name or using the “Sort” drop down menu.


Step 4: Click on the gray gear box (Options) all the way to the right of the lead name

Step 5: Select “Delete” in the drop down menu. Do Not click on the lead name itself.


Step 6: In the pop up menu, type in the word "Delete" in the field provided.

Step 7: Click on the red "Delete" button.


You should now have a better understanding of how to delete individual leads from Contact Manager using SharpSpring. As always, if you have any questions or concerns you can send an email to partnersupport@sharpspring.com.


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